{"id":10452,"date":"2024-11-11T21:37:29","date_gmt":"2024-11-11T21:37:29","guid":{"rendered":"https:\/\/stairsnosings.co.uk\/?page_id=10452"},"modified":"2024-11-11T21:39:36","modified_gmt":"2024-11-11T21:39:36","slug":"returns-refunds-policy","status":"publish","type":"page","link":"https:\/\/stairsnosings.co.uk\/?page_id=10452","title":{"rendered":"Returns &amp; Refunds Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10452\" class=\"elementor elementor-10452\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b6e221 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b6e221\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f89dfbc\" data-id=\"f89dfbc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62b6e0d elementor-widget elementor-widget-text-editor\" data-id=\"62b6e0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Return Window<\/strong>: You may return your product within <strong>7 days<\/strong> of receipt for a full refund or exchange.<\/li><\/ul><p>\u00a0<\/p><ul><li><strong>Condition<\/strong>: To be eligible for a return, the product must be unused, in its original condition, and with all original packaging intact.<\/li><\/ul><p>\u00a0<\/p><ul><li><strong>Proof of Purchase<\/strong>: Please provide a receipt or proof of purchase when initiating a return.<\/li><\/ul><p>\u00a0<\/p><ul><li><strong>Return Process<\/strong>:<ol><li>Contact our customer service team within <strong>7 days<\/strong> of receiving the product to initiate a return.<\/li><li>We will provide you with return instructions, including the return address.<\/li><li>Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.<\/li><\/ol><\/li><\/ul><p>\u00a0<\/p><ul><li><strong>Refunds<\/strong>: If approved, a refund will be processed, and the credit will automatically be applied to your original method of payment within <strong>5-10 business days<\/strong>.<\/li><\/ul><p>\u00a0<\/p><ul><li><strong>Shipping Costs<\/strong>:<ul><li>Return shipping costs are the responsibility of the customer unless the product was damaged or defective upon arrival.<\/li><li>We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.<\/li><\/ul><\/li><\/ul><p>\u00a0<\/p><ul><li><strong>Non-Refundable Items<\/strong>: Certain products, such as custom or made-to-order items, may not be eligible for returns. Please check product details before purchasing.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return Window: You may return your product within 7 days of receipt for a full refund or exchange. \u00a0 Condition: To be eligible for a return, the product must be unused, in its original condition, and with all original packaging intact. \u00a0 Proof of Purchase: Please provide a receipt or proof of purchase when initiating [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-10452","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stairsnosings.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/10452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stairsnosings.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stairsnosings.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stairsnosings.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stairsnosings.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10452"}],"version-history":[{"count":4,"href":"https:\/\/stairsnosings.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/10452\/revisions"}],"predecessor-version":[{"id":10456,"href":"https:\/\/stairsnosings.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/10452\/revisions\/10456"}],"wp:attachment":[{"href":"https:\/\/stairsnosings.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}