- Return Window: You may return your product within 7 days of receipt for a full refund or exchange.
- Condition: To be eligible for a return, the product must be unused, in its original condition, and with all original packaging intact.
- Proof of Purchase: Please provide a receipt or proof of purchase when initiating a return.
- Return Process:
- Contact our customer service team within 7 days of receiving the product to initiate a return.
- We will provide you with return instructions, including the return address.
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Refunds: If approved, a refund will be processed, and the credit will automatically be applied to your original method of payment within 5-10 business days.
- Shipping Costs:
- Return shipping costs are the responsibility of the customer unless the product was damaged or defective upon arrival.
- We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
- Non-Refundable Items: Certain products, such as custom or made-to-order items, may not be eligible for returns. Please check product details before purchasing.